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Chill for 2.

Chill for 2 is your personal DVD and CD gateway which can be used to browse and purchase the greatest selection of titles. More than just offering a great platform to browse music and movies, Chill for 2 offers incredible pricing on both CD’s and DVD’s. Members will receive the benefit of buying one DVD or CD and getting a second one free up to the value of R100 on the cheaper title. You can get incredible deals on DVD’s or CD’s, and as a valued member, you get these offers delivered right to your door. Its so easy to shop, just login to the program site and follow the steps below.

• Start browsing and choose at least 2 items to qualify for the discount. 

• Complete your details and delivery address (work address only accepted).

• Make payment VIA credit card, EFT or debit card.

• Once payment has been received, your order will be delivered to you by the courier guy anywhere in the country within 2-4 working days.

• The Chill for 2 offer entitles the member to buy one CD or DVD title and receive the second CD or DVD title free up to the value of R100.

• The offer is open to residents of South Africa who are valid customers of the Chill for 2 offers.

• Payments are made by VISA or Master Credit Card, Signature Debit Card (CCV) when checking out of the Chill for 2 Portal.

• Members are only authorized to use Credit/ Debit cards listed in their own names.

• Titles issued VIA Chill for 2 Portal cannot be exchanged, sold or refunded.

• Redemption for Chill for 2 titles are subject to availability.

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Discounted Accommodation.

Discounted at 3200 venues accross South Africa.
Staying in style has never been so easy and affordable.

Members have access to over 3200 venues throughout South Africa at discounted rates for participating venues. Members can book in real time through the dedicated online Discounted Accommodation directory.

Alternatively, a friendly call center agent will assist the member in finding and making a booking at a venue that is applicable.

• Offers are valid to members only.

• Discounted partners are subject to change without notice.

• The service provider reserves the right to, in its sole discretion, cancel and/ or suspend offers.

• Offers cannot be used in conjunction with any other special/ or promotion at the same company/ business.

• Offers are subject to change with prior notice.

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Emergency Roadside Assist.

An efficient 24-hr emergency helpline to assist your roadside situation


Members have access to an efficient roadside emergency help desk. The service is available 24 hours a day, 365 days a year within the boarders of South Africa for any of the vehicles used by the main member or the main member’s immediate family members.


The service entitles 24/7 dispatching of an appropriate service provider in the event of a roadside emergency and continuous follow –up until the incident is attended to. Assistance applies to any of the vehicles registered in the name of the customer.

• Flat tyre - Flat battery
• Running out of fuel
• Keys locked inside of vehicle
• Mechanical or electrical breakdown
• Emergency car hire or or accommodation
• Message relay or conference call

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His or Hers.

The His or Hers offer is your discounted e-Portal offering, which provides the latest in trendy gadgets, accessories and designer jewellery from the most trendy brands in the market.

Shop online for his/her watches from manufacturers which include Emporio, Armani, Casio, Citizen, Nautica, Adorn and Seiko. Plus His or Hers offers gorgeous a selection of ladies rings and rugged men’s gifts. Members will receive incredible savings off the normal retail rates, sourced directly from manufacturer directly to the public.

To gain access to all these amazing offers simply register your membership number on the website and sign in with the details that get sent to you, or alternatively contact the Call Centre and our friendly agents will assist you with the registration process, as well as help you source the product of your desire.

Members will be granted protected access to the His or Hers portal where they will receive exclusive pricing on watches, gadgets and jewellery.

Amazing discounted products from amazing quality brand names

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Funeral assistance.

Specialized assistance at time when you need it the most in a time of distress


The funeral assistance product offers specialized, professional assistance to customers with funeral arrangement during a time of need, the aim is to provide telephonic assistance in a language which poses no or otherwise a limited communication barrier in the time of distress.

• Faxing or E-Mailing of required claim forms or referral/ transfer to relevant numbers.

• Referral to funeral parlors, undertakers and/or pathologists listed on an extensive national database of service providers for either funerals or cremations.

• Advice on standard funeral practices such as operating hours of government mortuaries, transportation requirements and required paperwork in the event of long distance repatriation requirements and required paperwork in the event of long distance repatriation locally or across boarder.

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HIV AIDS Treatment Line.

In the event of an incident which may have put the member in danger of contracting HIV/Aids, three (3) psychiatric consultations are provided. A consultation could involve a general practitioner, trauma counsellor or registered nurse with trauma counselling experience.

Exposure to HIV/Aids by an HIV/Aids negative subscriber

• Unlimited telephonic counselling intervention, advice and information

• A “morning after” pill to prevent pregnancy

• 30 Day starter pack of anti-retroviral medication

• 7 Day course of medication for prevention of the development of STI (Sexually Transmitted Infections)

• Registration for an HIV/Aids management program should the counsellor recommend

Exposure to HIV/Aids by an HIV/Aids positive subscriber

• Unlimited telephonic counselling intervention, advice and information

• A “morning after” pill to prevent pregnancy

• 7 Day course of medication for prevention of the development of STI (Sexually Transmitted Infections)

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Home Assist

When you need help around your home the 1st hour labour and call out is free of charge


The member is assisted with any home emergency or nonemergency on a 24/7 basis at the members permanent residence which includes outbuildings on the premises.

These situations apply to:

• Electrical
• Plumbing
• Household
• Motors & Appliances

Only for which the call-out and first hour’s labour is free of charge to the member. The call centre agent will assist by arranging an appropriate service provider in order to provide for the functioning of essential services and/or to limit consequential damage or sanitation risk.

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Legal assist

Medical information about your family that may be critical in a time of emergency


Professional, in-house, qualified legal advisors provide advice to the customer on any legal topic or matter ranging from debt and divorce to labour and domestic violence, 24/7

The legal service also provides for standard legal documents such as a domestic worker employment contract, maintenance kit, offer to purchase, small claims court kit, Road Accident Fund, etc.

In addition, the legal advisors will also peruse and evaluate agreements. Matters which require assistance by a practicing attorney will be referred to an attorney on the national database and the member qualifies for a first 30 minute consultation, one letter of demand or a telephonic call to the party in question at no cost, at the discretion of the legal advisor.

Additional consultation in excess of the first 30 minutes is arranged between the member and the attorney and paid for by the member.

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Medical Database

Medical information about your family that may be critical in a time of emergency


The Medical database ensures that the most relevant information is given to the emergency personnel that are dispatched in order to treat members in the most efficient and effective way in times of need.

The Medical Database stores the Member’s medical information in a virtual high security encrypted medical database. In the unlikely event that a members is hospitalized or rushed to an Emergency Room, paramedics and medical personal will be equipped to make crucial lifesaving decisions. Any highlighted conditions shall be alerted, so that when the paramedic renders treatment, they will have the pertinent information on hand and take special precaution in rendering treatment. The Medical Database is linked to Panic Button, so should the Panic Button be triggered, Members relevant medical information will be available via the agent, to advise emergency response in advance. The information is protected under strict security system and personal details are only available on a need to know basis for Emergency Personal to respond accordingly.

• Medical history and records

• Allergies • Special Precautions and Previous Operations

• Chronic Conditions suffered e.g. Diabetics, Asthma etc.

• Chronic Medication in an emergency situation these personal details can be accessed telephonically via medical database Assist Call Centre.

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Panic button.

Get the right help when you need it

The Member is able to trigger a panic alert via his/her cell phone. The 24/7 contact centre will receive the alert and contact the member back in order to facilitate the relevant emergency assistance. Emergency assistance involves a call-back to the Member to establish the nature of the trigger such as being stranded in an unfamiliar location requiring directions, burglary, unexpected medical emergency, etc. Once the request is confirmed telephonically, the relevant assistance is arranged and the standard operating procedure in terms of regular follow-ups are undertaken until the case is closed. Assistance includes message relay and conference calls with the relevant service provider such as the flying squad, fire brigade or relatives. The Panic Button makes use of USSD. Once signed up the member would then make use of the system by dialling the USSD trigger on their cell phone. One of our professional agents will receive the distress, verify the member and assist accordingly.

How to utilise the service:

Simply dial the USSD short code

Panic Assist members will select the option which they require assistance with

Call Centre Agent will contact the member to assist them with their emergency.

• Medical Emergency
• Medical Advice
• Please Call Me
• SAPS Flying Squad
• Fire Brigade

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Trauma assist and counselling.

Qualified counsellors are available to assist with any traumatic experience 24hrs a day


threatening medical condition, disability or domestic violence, and more. Members and their dependents get access to a 24/7 Trauma Counselling Line that is available in the event of any traumatic event.

• Confidential and professional counselling is provided in the event of the Member being affected by an event, condition or incident which could be but is not limited to domestic violence, school bullying, teen suicide, teen pregnancy, motor accident, hijacking, burglary, rape, the loss of a loved one, parent unemployment, family chronic or life threatening medical condition or disability.

• Assessment in terms of the nature of the call is made by the frontline staff and transferred to qualified, professional and understanding counsellors who have been trained to help people cope with such matters.

• Telephonic debriefing and counselling are conducted by the qualified counsellor and should the counsellor determine a need for additional face-to-face counselling, the Member will be directed to an appropriate trauma counselling centre, nearest to the Member’s work or home address and assisted in scheduling an appointment via a conference call or should the Member prefer, the contact details for the centre will be provided in order to make own arrangements. In the event of the latter, the particular counselling/trauma centre will be notified of a possible counselling session to be scheduled

• The national databases of counselling centres include those which act independently, rendering community and public service.

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Tutor Line.

Giving qualified homework and project help via our telephonic tutor line

This service provides a telephonic, after hour’s homework helpline where qualified tutors assist learners with their homework or project queries. It provides access to the Internet and any information supplied through the Internet can be forwarded to the learners by e-mail, fax or courier service. They therefore receive telephonic assistance in order to do research on behalf of the learner. The role of the tutor is to encourage, explain and assist children with evening homework where so often parents are not available, or perhaps not equipped to deal with the task at hand.

• Telephonic learner support, education and support in terms of sourcing relevant information

• For assignments (limited to web search topics) in all the major subjects for secondary students.

• Modes of communication include fax, e-mail and mail if required

• Teachings in the following subjects are available to assist:
Mathematics, Science, Business Economics, Geography, Biology, English, Afrikaans, Accounting and Economics

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Discounted Vouchers.

Some of our voucher partners include:

Address

28 Kent Road, Stamford Hill,
Durban, 4001
Republic Of South Africa

Contacts

Email: queries@vargroup.co.za
Phone: 087 3300 526

Direct E-mail

CONTACT FORM

DISCLAIMER: The information contained in this website  is confidential, privileged and only for the information of the intended recipient and may not be used, published or redistributed without the prior written consent of Var Group (Pty) Ltd. The opinions expressed are in good faith and while every care has been taken in preparing these documents, Var Group (Pty) Ltd ,Managers makes no representations and gives no warranties of whatever nature in respect of this website, including but not limited to the accuracy or completeness of any information, facts and/or opinions contained therein. Var Group (Pty) Ltd, its subsidiaries, the directors, employees and agents cannot be held liable for the use of and reliance of the opinions, estimates, forecasts and findings in this website.

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